ORINOX originally instituted a quality management system in 2010 to follow ISO 9001 standards. The current system of documentation and feedback was updated at the end of 2012 to integrate the new functions of the company as applied to each section of the group. This committment of the entire company aims to continually increase customer satisfaction with the services we provide.
Quality Approach
The four principles of ORINOX quality management :
- Institute a management system based in providing and ensuring quality
- Assure customer satisfaction with our services
- Provide quality management training for ORINOX employees
- Engage employees in continual internal improvement
The management team and quality director complete annual reviews of the Quality Management System objectives and functions. (French version)
To access our General Conditions of Sale and Service : General conditions of sale and service
